Refund policy

Thank you for shopping at EmbellishFx. We strive to provide the best products and services to our customers. However, if you are not entirely satisfied with your purchase, we're here to help.

1. Returns:

Due to the nature of the business once your order has been received you have 24 hours to inspect for any defects. To be eligible for a exchange, your item must be returned unused, in the same condition that you received it, and in the original packaging. Your item needs to have the receipt or proof of purchase.

Please contact our customer service team at Embellishfx@gmail.com or call us at 859-412-1864 to initiate the return process. We will provide you with the necessary instructions and address for the return.

2. Exchanges:

We only replace items if they are defective. If you need to exchange a defective item, please contact us at Embellishfx@gmail.com or call 859-412-1864. We are not responsible for any damages that may occur during shipping.

3. Return Shipping:

You will be responsible for paying the shipping costs for returning your item. 

4. Cancellations:

Please contact us for your order status.  Orders are processed quickly for fast TAT. Cancellations cannot be accepted once order has been processed. 

5. Contact Us:

If you have any questions on how to return your item to us or about our return policy, contact us at Embellishfx@gmail.com or call 859-412-1864.

Thank you for shopping with EmbellishFx. We appreciate your business and are committed to ensuring your satisfaction with our products and services.